1. Important Notice
OPENBOXFOX.COM is an affiliate aggregation service. We do not handle shipping, fulfillment, or delivery of products. All shipping is managed by the individual retailers where you make your purchases.
2. Our Role
We provide links to products on various retailer websites
We earn commissions from qualifying purchases
We do not process orders or handle shipping logistics
All shipping questions must be directed to the original retailer
3. Third-Party Retailer Shipping
Each retailer has their own shipping policies and options:
Shipping Methods Available:
Standard shipping (3-7 business days)
Express shipping (1-3 business days)
Overnight shipping (where available)
Free shipping on qualifying orders
International shipping (varies by retailer)
Shipping Costs:
Costs vary by retailer and shipping method
Some retailers offer free shipping thresholds
International shipping costs depend on destination
Refurbished and open box items may have different shipping policies
4. Shipping Information
Before Making a Purchase:
Check the retailer's shipping policy on their website
Verify shipping costs and delivery times
Confirm if the retailer ships to your location
Review any shipping restrictions or limitations
Common Shipping Details:
Most retailers ship within 1-2 business days
Delivery times depend on your location and shipping method
Some retailers offer order tracking
Signature may be required for high-value items
5. International Shipping
Availability:
Not all retailers ship internationally
Shipping costs and times vary significantly
Customs duties and taxes may apply
Delivery times can be 7-21 business days
International Considerations:
Check if the retailer ships to your country
Verify any import restrictions
Understand customs and duty fees
Consider using a freight forwarder if needed
6. Tracking Your Order
Order Tracking:
Most retailers provide tracking numbers
Check the retailer's website for tracking updates
Contact the retailer directly for tracking information
We cannot provide tracking information for orders
Delivery Issues:
Contact the retailer immediately for delivery problems
Keep all shipping documentation
Document any damage or missing items
Follow the retailer's claims process
7. Shipping Delays and Issues
Common Issues:
Weather-related delays
High order volume during sales
Customs delays for international orders
Incorrect shipping addresses
What to Do:
Contact the retailer's customer service
Provide your order number and tracking information
Be patient during peak shopping seasons
Follow up if delays exceed the estimated timeframe
8. Address Verification
Important:
Double-check your shipping address before ordering
Ensure the address is complete and accurate
Verify that the retailer ships to your address
Update your address if you've recently moved
9. When We Can Help
While we don't handle shipping directly, we can:
Provide contact information for retailers
Share our experience with specific retailers' shipping
Help you find retailers that ship to your location
Direct you to the appropriate customer service channels
10. Contact Information
For questions about our affiliate relationships:
Email: support@openboxfox.com
Website: openboxfox.com
For shipping questions: Please contact the retailer directly using the information on their website.